Shipping policy

Our Commitment to Seamless Shipping

We are dedicated to providing you with a hassle-free and efficient shipping experience. We want to ensure that you are informed about our shipping procedures, so please read our shipping policy below:

1. Processing Time
a. Once your order is placed and payment is successfully processed, our team will begin preparing your order.
b. We work diligently to have your items ready for shipment within 24–48 hours.

2. Shipping Methods
a. To guarantee the secure and timely delivery of your orders, we collaborate with reliable shipping carriers.
b. The shipping method selected for your order is determined by several factors, including the destination and the size/weight of the package.
c. For most orders, we offer standard shipping.

3. Shipping Costs
a. We offer FREE SHIPPING on all orders, with no minimum purchase required and no additional shipping fees.

4. Estimated Delivery Time
a. Standard shipping typically takes 6–9 working days from the date of order processing.
b. Please note that this is an estimate, and actual delivery times may vary due to factors beyond our control, such as customs clearance, weather conditions, or other unforeseen circumstances.

5. Order Tracking
a. As soon as your order is shipped, we will provide you with a tracking number via email or through your customer account.
b. You can use this tracking number to monitor the progress of your shipment online.
c. Please allow up to 48 hours for tracking information to be updated in the carrier's system.

6. Address Accuracy
a. Please double-check and provide an accurate and complete shipping address during checkout.
b. We are not responsible for any delays or non-delivery resulting from incorrect or incomplete address information provided by the customer.

7. Non-Delivery or Lost Packages
a. If a package is not delivered within the estimated timeframe or is lost in transit, please contact our customer support team.
b. We will immediately initiate an investigation with the shipping carrier to locate the package or arrange a replacement or refund, depending on the situation.

8. Contact Us
a. Should you have any further questions or concerns regarding our shipping policy, please feel free to contact our customer support team at laykotrade@gmail.com.

We deeply appreciate your patience and understanding as we work to deliver your orders efficiently while providing the highest level of service.